4.6

Reviews
What Our Customers Are Saying About Trilogy AC Cooling and Heating
At Trilogy AC Cooling and Heating, we take pride in providing exceptional HVAC services to homeowners in Katy, TX and beyond. But don’t just take our word for it; hear from our satisfied customers. Our Reviews page highlights the experiences of those who have trusted us with their air conditioning, heating, and air quality needs. From new system installations to routine maintenance and urgent repairs, our customers consistently praise our professionalism, expertise, and commitment to quality service. Explore their feedback and see why Trilogy AC is the go-to HVAC provider.Roger Sigala
6 days ago
Great experience from the beginning to the end.
Claudia’s Pastries
3 weeks ago
My experience was amazing. The GUY name is Juan carlos ( Venezuelan) he’s so nice , explain me every details… I love the services …❤️
Rick Fernandez
1 month ago
Trilogy was very focused on both customer service as well as fair pricing. In addition their technical knowledge was exceptional. Pablo was very informative at the initial stages of the proposal all the way to the end of the installation. Thank you.
Brian Larkin
1 month ago
Very responsive, great service and follow up after installation of new AC unit. Work was completed on time and quality of workman ship was great.
Steve Bouchillon
1 month ago
Trilogy AC cooling and heating did a wonderful job at my residence replacing the condensing unit and the a coil drainage tray and building all the duct work I would highly recommend them for your AC and heating needs for your home they arrived a little later than scheduled but stays late to finish the job took them 8 hours and five of those hours were in an attic that was 120°
Francisco Javier Escobar Garcia
2 months ago
Outstanding service from Trilogy AC Cooling and Heating. What impressed me most was their thorough consultation process - they don't just try to sell you something right away. Instead, they carefully assess your home's specific needs and requirements, then recommend the most suitable solutions. Their personalized approach and commitment to finding the right fit for each customer sets them apart. Highly recommended for their professionalism and attention to detail
Arturo Pernalete
2 months ago
Excelente atención del Sr Yasser recomendado 100%
Arturo Pernalete
2 months ago
Excelente atencion por parte del Sr Yasser recomemdado 100%
Christian Shum
2 months ago
Excelente servicio el vendedor naser fue muy amable y atento
Lagordistata
2 months ago
El señor Yasser Mattar, muy profesional en lo que hace, brinda un servicio de alta calidad, atento y comprometido, lo que genera confianza y satisfacción en sus clientes.
Julianna Perez
2 months ago
Yasser Mattar was so kind helping me get the ac for my house!
Leidy Tatiana Calderon Sarmiento
2 months ago
Gracias Nasser por tu apoyo y dedicación , Me encanto el servicio prestado .
Gustavo Hernandez
2 months ago
Excelente servicio Sr. Nasser, muchas gracias por su apoyo!!! 👏🏻👏🏻👏🏻👏🏻
catherine benzon
2 months ago
Yasser Matter was amazing and open to answering all of our questions!
Evelyn Carolina Lara Perez
2 months ago
Excellent job, thanks.
Jose Santos
2 months ago
Gracias yasser mattar por tu excelente atención recomendado 100%
M&L Services of South Florida
2 months ago
Excellent service, 100% recommended, organized and very professional, very good attention, I guarantee it.
Enrico Alessandro Rassi
2 months ago
El Sr Yasser Mattar proporcionó un excelente servicio, ofreció los mejores dispositivos y mejores precios, muy contento y agradecido
Sweet Memories
2 months ago
Yasser Mattar made an amazing job, with a great service, I am so thankful 🙏
Juan Cuello
2 months ago
Excelente recomendado 100% buen servicio, buena atención y efectivos en su trabajo
Francisco Escobar
2 months ago
buen servico , gracias al señor nasser y la compañia trilogy excelente servicio
Said Makki
2 months ago
Yasser Mattar excelente vendedor, excelente atención y excelentes precios
rino caruso
2 months ago
Buen vendendor yasser Mattar, rápido respuesta e instalación de calidad
Zulema Vasquez
2 months ago
Gracias al Señor Yasser Mattar por su atención y explicarme todo muy bien - excelente vendedor 100% recomendado
Eduardo Gabriel Lopez
2 months ago
excelente servicio , compre un equipo nuevo a excelente precio la compañia es muy organizada y muy metodica gracias tambien a nasser fue quien me asistio
Rene Hernandez
2 months ago
El señor Yasser Mattar excelente vendedor y amable en todo momento. Very profesional!!!
Rafael Castro
2 months ago
vino trilogy a mi casa me instalaron un sistema nuevo no pague nada de down ni mi primer pagos hasta dentro de dos meses me colocaron un sistema de 5 tons carrier estoy feliz
Alberto Diaz
2 months ago
excelente servicio ,nasser tuvo mucha paciencia y nos consiguo el mejor precio y aparte nos dio plan sin interes , pusieron una unidad carrier y quedo excelente me gusta esta compañia
Samira Casameni
2 months ago
Yaser Mattar has great service! Thank you for helping me and explaining everything in details.
Kids Hernandez
2 months ago
El señor Yasser Mattar excelente vendedor me explicó todo con detalle . Gracias
Amir Telfah
2 months ago
Yasser Mattar did a great job helping me find the best option for my ac!
Lisseth LIve
2 months ago
Excelente servicio . Nasser muy profesional en su trabajo 😊
César Ovejero Hernandez
2 months ago
Buen servicio, Yasser Mattar excelente vendedor me consiguió los mejores precios en tiempo record
Yolfrank Ramos
2 months ago
Buen servicio y atención de parte de Yasser Mattar, asesor de excelencia.
Omar Parra
2 months ago
Angel's help was very valuable, and Trilogy Services did an excellent job with the installation. I highly recommend them.
Dennys Rivero
2 months ago
Persona muy amable y responsable, lo recomiendo
Zuleima Diaz
2 months ago
Recibi un excelente servicio . agradecida
Zuyerlin Diaz
2 months ago
excelente servicio, muy recomendable
robert jesus perez funez
2 months ago
Excelente servicio me reemplazaron mi aire el vendedor Nasser excelente vendedor
endy sanchez
2 months ago
Excelente a compañía de aires acondicionado trilogy y el vendedor muy amable excelente trato 100% recomendados
Fara Mattar
2 months ago
Excelente Servicio al Cliente, Yasser Mattar es súper profesional y sus precios muy accesibles. Sinceramente mi mejor opción si se trata de aires acondicionados.
Evelin Mora
2 months ago
Gracias al equipo de Yasser Mattar por su excelente atención y servicio, 100% recomendado
Great Quiality
2 months ago
Yasser Mattar! Desde el inicio muestra dedicación, cordialidad y una actitud muy profesional. Siempre está dispuesto a encontrar soluciones y hace que todo el proceso sea sencillo y transparente. Un trato cercano que realmente se aprecia. ¡Mil gracias por todo!
Douglas Rosario
2 months ago
Yasser Mattar me ayudó mucho con su asesoría
Victoria Mattar Garcia
2 months ago
Yasser Mattar es el mejor vendedor que he conocido. Siempre está atento, dispuesto a ayudar y se nota que realmente se preocupa por sus clientes. Su atención al detalle y profesionalismo hacen toda la diferencia. ¡Súper recomendado!
Freddy Armando Perez Tovar
2 months ago
Yasser Mattar excelente vendedor
Felisa Padilla
2 months ago
My experience with Yasser was phenomenal. He was very professional and explained the processes throughly l. He is very knowledgeable and I felt he was always looking for my best interest. I am glad he was my guide since I have never taken a big investment like this. I will totally recomend the company and I will highly recommend Yaser. Thank you.
isabella Alvarez
2 months ago
Yasser Mattar me ayudó mucho en escoger el mejor opción para mi casa.
nohelia vega
2 months ago
Estoy muy conforme con la atencion recibida de la mano del señor de la empresa Trilogi por el joven Nasser Marttatr que demostro seriedad y empeño en todo momento.
charlie shum soler
2 months ago
Los mejores de todos.
Golden Chamaleon
2 months ago
Mi comentario es positivo para el vendedor nasser marttar. Quien fue muy educado y profesional en todo el proceso, brindandome confianza y tranquilidad en el tiempo de espera en todo el proceso de mi compra.
Adriana Orellan rivas
2 months ago
El mejor de todos
Mariangeles del Pilar
2 months ago
Grateful to the seller, Yasser Mattar, an excellent person, very good salesperson, kind, and professional. Truly appreciate his attention.
Mairim Fernandez
2 months ago
Excelente servicio!
myroomystuff
2 months ago
Excellent service
Carolina Sosa
2 months ago
Excelente producto y el venidero cumplió con su trabajo
Maria Gonzales
2 months ago
Thanks to Yasser Mattar who is good is a great sells person. He’s respectful and always profesional. Highly recommended!
E W
2 months ago
Yasser Mattar provided me with excellent service. He was knowledgeable, professional and very friendly. I’m glad he was able to help us. It seems that we will continue using him in the future.
berenice gonzalez
2 months ago
Buen y professional conocimiento de los productos, responsable, amable, explication amigable y professional
Ricardo Guimaraz
2 months ago
Yasser Mattar es una persona muy profesional, educada y confiable. Desde el primer momento mostró una excelente actitud, siempre atento, claro y respetuoso en el trato. Da gusto tratar con alguien que sabe lo que hace y lo hace bien.
Es un vendedor comprometido, cumplido y transparente, lo cual genera mucha confianza. Sin duda lo recomiendo, ya que brinda un servicio de calidad y demuestra ser una persona seria y responsable.
Maritsa Hernández
2 months ago
El señor Yasser Mattar excelente vendedor y amable en todo momento.
Eliecer Venegas
2 months ago
Son los mejores los recomiendo
Julio Sanz
2 months ago
Tuve una excelente experiencia con Yasser Mattar de Trilogy AC. Fue muy profesional, atento y resolvió todo de manera rápida y eficiente. Se nota que conoce bien su trabajo y se preocupa por ofrecer un buen servicio al cliente. ¡Lo recomiendo totalmente!
Miguel Cedeno
2 months ago
Muy buen trabajo del señor Yasser Mattar 100% recomendado
Brandon Viveros
2 months ago
Yasser Mattar excellent vendor
Maria Gabriela Romero
2 months ago
Excelente servicio de Yasser Mattar excelente vendedor. Fue muy amable, profesional y claro al explicarme todas las opciones disponibles. Realmente se tomó el tiempo para asegurarse de que entendiera todo. Gracias a su atención. ¡Recomiendo su servicio al 100%!
Jorge Cedeno
2 months ago
Quiero agradecer la gran experiencia que tuve con la compañía Trilogy y al gran trabajo del vendedor Yasser Mattar excelente persona y muy buen trabajador
adriana orellan
2 months ago
Excelente
Liduzka Aguilera
2 months ago
Excelente atención muy complacida por yasser mattar!
Daniela González
2 months ago
Yasser es un excelente vendedor, muy profesional, atento y siempre dispuesto a ayudar. Su trato es cordial y busca realmente lo mejor para el cliente. 100% recomendado.
JeffersonAv materano
2 months ago
Excelente son de lo mejor… los recomiendo con ojos ojos vendados.
Numan Contreras
2 months ago
excellent service, very friendly and professional
Leonela Parra
2 months ago
Muy feliz y contenta con el servicio y la atención del Sr. yasser mattar La instalación y el trabajo fueron excelente gracias!!! lo recomiendo 100% gracias por ayudarme 🙏🏻
Antonio Akel
2 months ago
Yasser Mattar es un excelente profesional y conocedor de la material, me ayudó a conseguir mi aire acondicionado con un muy conveniente plan de financiamiento
Carla Camacho
2 months ago
El señor Yasser Mattar, es un Excelente vendedor, muy buen servicio al cliente, eficiente, y soluciones rápidas y efectivas, agradecida por su excelente atención a mi persona
Prisma Media Photographer 2
2 months ago
gracias por su servicios y dedicacion , el Sr Nasser muy dedicado e hizo posible que obtuviera mi aire a un excelente precio
Daniel Diaz
2 months ago
Amigo Yasser Mattar gracias por tu excelente atención eres una persona muy amable
American Bison Cars
2 months ago
Gracias por sus servicios, estoy encantado por la asistencia
Rosemary Escobar
2 months ago
Muchas gracias al señor Yasser mattar por su excelente atención y disposición para explicarme todo una persona muy educada
Chuchi
2 months ago
Yasser Mattar es un gran vendedor me ayudó a buscar la mejor opción para mi casa
el pollo gigante
2 months ago
Yasser extraordinario muy calificado y amable
Kristhina Azuaje
2 months ago
Super agradecida con la atencion y servicio de Nasser, fue de gran apoyo para conseguir mi aire acondicionado
Tarek Ramos
2 months ago
Excelente trabajo y asesoramiento de parte del señor Yasser Mattar me ayudó con el mejor presupuesto y la instalación de mi aire acondicionado.
Kassidy Gaona
2 months ago
Customer service is amazing and great work and very professional
Cristopher Antunez
2 months ago
excelente servicio y atención 100% recomendados la mejor calidad e instalación gracias por su servicios 🙏
paola gonzalez
2 months ago
hicieron muy buen trabajo y muy buen servicio
Antonella Perales
2 months ago
Muy buen servicio, son muy amables y muy atentos con su trabajo y los clientes.
Carla Elizabeth Quintero agreda
2 months ago
Yasser Mattar es un excelente vendor, es muy bueno explicando todo referente al aire acondicionado que mas te conviene y es muy conocedor de la materia, diligente y amable, yo no se nada de aires y el me permitio entender todo a la perfeccion.
Yohana Oviedo
2 months ago
Excelente servicio del señor Yasser
Excellent service from Mr. Yasser
Mariale Romero
2 months ago
Yasser Mattar, is a great person and a great professional salesperson. He always have a positive attitude and explain very great about his products and how everything work.
I highly recommend Yasser Mattar!!
leamir garcia
2 months ago
Yasser Matar, Excelente Vendedor Profesional, Buen Servicio
💯 Recomendado
Christian Sarmiento
2 months ago
Excelente vendedor 👏🏻🎉
Maria Mendez
2 months ago
Excellent Service! I had a fantastic experience with Yasser Mattar. From the very beginning, he was professional, honest, and extremely knowledgeable about air conditioning systems. He took the time to explain all my options clearly and helped me choose the right unit for my needs and budget. I highly recommend Yasser Mattar to anyone looking for reliable and trustworthy A/C services. You won’t be disappointed!
EDGAR ALEXANDER MATERANO MONTILLA
2 months ago
Recomendado con los ojos cerrados, exelente servicio
Nicolas Boscan
2 months ago
Excelente servicio de parte de Trilogy AC, el vendedor Yasser Mattar me ayudó a conseguir mi financiamiento para mi aire
Eucaris Escobar
2 months ago
Excellent service, very attentive and responsible. 100% recommended.
karla fernandez
2 months ago
Thank you for the help and collaboration, Yasser Mattar was very positive very informative, collaborative and friendly.
He helped me with everything I need it, he works very professionally.
CLIBELAN GARCIA
2 months ago
🔥 ¡Súper servicio de Trilogy Services! 🔧
Me cambiaron todo el sistema de aire acondicionado y quedó espectacular.
💯 Gracias a Yasser Mattar por su atención y profesionalismo 🙌
¡Recomendados con los ojos cerrados! ✅❄️
Francoise Escobar
2 months ago
Gracias por la ayuda y profesionalismo del vendedor Yasser Mattar
Lucho Carq
2 months ago
Yasser Mattar es muy profesional me ayudó a conseguir una muy buena opción
Alice Anjos
2 months ago
great customer service!
Ana Sophia Mattar Escobar
2 months ago
Muy buen servicio, buena atención y buenos precios
Juan Francisco Ramirez
2 months ago
muy bueno el servicio prestado, excelentes los equipos, de muy buena calidad
Leddy Hernandez
2 months ago
Muchas gracias Sr Nasser por sus servicios y atención oportuna. Me ayudo a obtener el mejor precio con los intereses más bajos ajustado a mi presupuesto. Hizo todo posible y muy profesional.
Jose Hernandez
2 months ago
Excelente servicio. 100% recomendado
roger jose rios ruz
2 months ago
Muy buen trabajo me gustó
aquiles trevisi
2 months ago
I'm genuinely impressed with Trilogy AC. After a different company quoted an expensive replacement, Trilogy's technician thoroughly inspected my unit and found a much simpler, affordable fix. The service was prompt, professional, and refreshingly honest. Their commitment to customer satisfaction is evident in every interaction. Trilogy is now my go-to for all things HVAC."
antonia castillo
2 months ago
Un excelente servicio y muy rápido.
Luis
2 months ago
El vendedor Nasser fue muy atento y responsable. Estaba muy bien informado y explicó todo claramente. Hiciste este proceso muy fácil. Gracias Trilogy AC por su excelente servicio.
Nicolas Boscan
2 months ago
Excelente servicio de parte de Trilogy AC, específicamente el vendedor Nasser Mattar por su dedicación y atención a trabajar con las necesidades del cliente.
Pad Snap
2 months ago
Great service! Nasser was straight forward with the pricing and honest with his service. No hassle , fast and easy !
Rachel Sanchez
2 months ago
We are very pleased with our new a/c system. We were able to get our new system the same day and the installers were very professional. I would highly recommend them.
Jeremy Goodhue
2 months ago
System installed next day…but…installation crew tried to keep the UV lights until I went in the attic after they said they were finished and told them the UV lights are not installed. They went and got them from their truck like they forgot once I told them. Secondly the salesman said my system was going to be replaced including the lines from the compressor which did not happen. I got a bunch of different excuses on the reasoning behind that. The quality follow-up the next day discovered the drain line on the new install was clogged which he unclogged with compressed air and amazingly the system started cooling better. The only reason I chose this company was the warranty offered.
Christiam Avila
2 months ago
100% recommended! Glad I got to contact the right team for our AC. Thanks for taking really good care of us!
Carlos Cuencas
2 months ago
Llame a Trilogy Services y ellos me enviaron una persona muy capacitada me explico todo lo que necesitaba para tomar la decisión de reemplazar mi unidad de aire acondicionado, gracias a Angel y a Trilogy todo quedó perfecto
M J
2 months ago
I received a quote from Juan for a new unit. He’s very knowledgeable and helpful! Any questions I had were answered accurately and promptly. I look forward to doing business with this company very soon! I especially like the professionalism.. I will definitely recommend!
Matthew Smith
2 months ago
Juan was very professional, courteous and was even able to stop a vibration noise. I would highly recommend Juan and Trilogy AC for your air conditioning needs. God bless America
Daisy Uppal
2 months ago
Communication excellent work done great customer service awesome work from start to end excellent job I recommend to try their services you won't regret
Jorge Cedeno
2 months ago
Quiero agradecer la gran experiencia que tuve con la compañía Trilogy y al gran trabajo del vendedor Nasser mattar excelente persona y muy buen trabajador
Jesus Baptista
2 months ago
Excelente servicio de trilogy, muy contento con su programa de garantias, recomendado
Zuleima Diaz
2 months ago
Estoy muy contenta con la atención dedicada y amable por parte del Sr. Nasser Mattar en no solo ofrecer un producto si no ser paciente, explicativo y coherente con todo lo que dice. Le dedica tiempo y le pone mucho interes en ayudar a su cliente.
Yamilet Lopez
2 months ago
Excelente Sr Nasser Mattar, con su ayuda logramos resolver de manera excelente !
zurilma diaz
2 months ago
Nasser excelente vendedor muy amable su atención me ayudo con mi sistema de aire acondicionado la empresa Trilogy Services es 100% recomendada obtuve un buen descuento.
AURA LOPEZ
2 months ago
Gracias por sus servicios a Nasser Mattar me ayudó mucho…. EXCELENTE TRABAJO… MUY PROFESIONAL
Nicolas Fariña
2 months ago
It was such a professional service provided by Juan Ongania. More than happy with his attention.
Wilsonf Naranjo
2 months ago
Nasser fue un muy buen vendedor me ayudo con mi sistema de aire acondicionado, excelso servicio muy atento y profesional, la compañía Trilogy Services es una excelente recomendación me otorgo un descuento en el precio. Lo recomiendo ampliamente.
Alexia B
2 months ago
I’ve never had to call an AC company, but when my unit went out in the dead smack of July in Texas, you better believe I called one with no hesitation! In no time, Trilogy had a technician out to help me and had the situation fixed in no time. Juan was a great help with explaining the issue and making sure I was up to date on what was happening. I am glad he had the patience because I had so many questions. I would recommend anyone to call them if having issues with their AC and without a doubt request for Juan! 🙂
Natalia Debora Perez Escudero
2 months ago
Un amigo de la familia que cambió su unidad de aire central hace poco nos recomendó trilogy y nos pasó el número de Juan ongania, excelente atención en todo momento, muy recomendable
CLIBELAN GARCIA
2 months ago
🔥 ¡Súper servicio de Trilogy Services! 🔧
Me cambiaron todo el sistema de aire acondicionado y quedó espectacular.
💯 Gracias a Nasser por su atención y profesionalismo 🙌
¡Recomendados con los ojos cerrados! ✅❄️
micaela fernandez
2 months ago
Más que recomendable, excelente servicio en todos los aspectos. Juan Ongania se tomó el tiempo para contestar todas las dudas que surgieron y asegurarse de que todo saliera perfecto, 5 estrellas
Gustavo Urdaneta
2 months ago
Nasser did an amazing job with my business he was extremely helpful and answered all my questions, he also gave a great discount and a very low interest rate
Nelson Enrique Flores Flores
2 months ago
Excelente servicio. Me pareció buen precio e intereses. En vendedor Nasser me brindó una buena atención.
Mauricio Velez
2 months ago
Excellent service, I’ll be a client for life. Thank you so much
JeffersonAv materano
2 months ago
Excelente la atención y la manera en la que nos ayudó el vendedor estamos realmente agradecidos con nuestro vendedor Nasser Mattar estuvo siempre pendiente hasta el final de la instalacion. Nuevamente gracias Nasser y trilogy.
Carlos Jiménez
2 months ago
Excellent service, they installed the air conditioning at home with very good and low prices, Thanks to Nasser Mattar he is an excellent seller!! 100% recommended
Juan Antunez (jhonny8902)
2 months ago
Absolutely outstanding experience from start to finish—everything exceeded my expectations. I would recommend this to anyone looking for top-notch quality and service!
Lisseth LIve
2 months ago
Excellent service, extensive product knowledge…
Mauricio Cabrera
2 months ago
Excellent Service 100% recommended!!
Diana Griman
2 months ago
Very responsible company, excellent service. The seller Nasser Mattar, very friendly and responsible.
Laura Miranda
2 months ago
Muy profesionales y trabajo impecable, gracias sobre todo a nasser que me atendió increíble !
Kennesis Centeno
2 months ago
Estoy súper feliz con la instalación de mi aire acondicionado, superó mis expectativas. Excelente vendedor
america valente
2 months ago
Highly Recommended!
I had an amazing experience with Trilogy AC Cooling and Heating, specially with Mrs Nasser Mattar. From the initial call to the final installation, everything was handled with professionalism and care. The technicians arrived on time, explained the process clearly, and made sure everything was working perfectly before they left. My home has never felt more comfortable, and the new system runs so quietly and efficiently. I truly appreciate the honesty, quality work, and excellent customer service. I wouldn’t hesitate to use them again or recommend them to anyone needing HVAC services!
Laura Clavijo
2 months ago
Excelente precio gracias a Nasser, nos atendió de la mejor manera! Super recomendado
Laura Martinez
2 months ago
Excelente servicio del señor Nasser. Su atención , cordialidad , empatía y ética fue lo que me dio seguridad . Tome la mejor decisión y al mejor precio gracias a él .
Great Quiality
2 months ago
Nasser Mattar ofrece un servicio excepcional.
Desde el primer momento demuestra compromiso, amabilidad y una actitud súper profesional. Siempre busca soluciones y hace que todo el proceso sea fácil y claro. Un trato de confianza que se valora muchísimo. ¡Gracias por todo!
Victoria Mattar Garcia
2 months ago
Yasser Mattar es el mejor vendedor que he conocido. Siempre está atento, dispuesto a ayudar y se nota que realmente se preocupa por sus clientes. Su atención al detalle y profesionalismo hacen toda la diferencia. ¡Súper recomendado!
Sara Lopez Artiles
2 months ago
I contacted Trilogy and They were amazing , Nasser came to my home and give as an amazing deal , quality and reliable service , thanks Nasser you save my family summer with a new AC
jose alas
2 months ago
Exalente atención delo primero
Atendido do por Trilogy service y el vendedor
NASSER
BORIS MARTINOV
2 months ago
I can’t say enough great things about my experience with Trilogy AC company and Nasser Mattar! Their service is absolutely top-notch—fast, reliable, and always done right the first time. Whether it’s a quick fix or a full system install, they always deliver with professionalism and expertise.
What really sets them apart is their amazing customer service. From the moment you call, you’re treated with kindness and respect. They truly care about their customers and go above and beyond to make sure you’re comfortable and happy.
I highly recommend this company to anyone looking for honest, dependable, and skilled AC services. You won’t be disappointed!
Jose Stelluti
2 months ago
Nasser’s customer service was excellent, he is really knowledgeable! 100% recommended!!
Mariarbis Marquez
2 months ago
Yasser Mattar es un excelente vendedor y muy responsable
Keinny Gutierrez
2 months ago
Nasser fue bastante amable y profesional, excelente servicio y atención 100% recomendado
Cesar González
2 months ago
Excelente servicio, nasser muy atento y amable 5⭐️
Luis Humberto
2 months ago
Excelente atención al cliente
Tuve la oportunidad de recibir atención de Nasser Matar como vendedor de aires acondicionados, y realmente me impresionó su profesionalismo, paciencia y conocimiento. A pesar de que no concreté la compra, se tomó el tiempo de explicarme todas las opciones disponibles, los beneficios de cada equipo y me orientó con mucha claridad según mis necesidades.
Su actitud fue siempre respetuosa, sin presionar, lo cual valoro mucho. Es evidente que tiene experiencia en el área y sabe cómo tratar a los clientes.
Sin duda, si decido hacer la compra más adelante, lo contactaré nuevamente. ¡Gracias, Nasser, por tu excelente servicio!
Paul
3 months ago
They installed the unit 2 years ago. We had to replace the entire outside condenser. $2000 to replace the new unit. This time we got a power surge. Efrain did a good job replacing the 2nd compressor.
Marysabel Duncan
3 months ago
Trilogy is a very professional company.
The sell representative is very knowledgeable and help you to chose the best for you, installation team very efficient and capable. In few hours they install my unit of AC. I can recommend without doubt.
Evelyn Shaikh
3 months ago
Excellent service
Veronica De La Garza
3 months ago
Good job
Mari Perez
3 months ago
Getting the Ac installed, fast, easy, no prob. Unfortunately started having issues 2 months into installation! Ac stopped working and getting someone out here to get it fixed was a HASSLE! A week and a half with NO AC mid Summer! And young children was no fun! Couldn’t get a reply from anyone after many calls and texts. Customer service could def be better
Edward A Molinar
3 months ago
Very pleased with the work. The installers are hard workers and know what they are doing. My system is working good and so far I am pleased with the overall work of the installers and the performance of the equipment installed.
Art Alarcon
3 months ago
Great experience from start to finish. Pablo was on point with communication and install crew was efficient.
Rodney Norton
3 months ago
Fast, professional service!
Alejandria Diego
3 months ago
I had a representative come in the morning to give me a quote and discuss our options. I was so incredible shocked when he informed me they can have a crew come later that afternoon to install the new unit. He was very attentive and answered all my questions, and same day service is amazing especially with this Texas heat!
UnearthlyDust
4 months ago
2015 Build, 2500 sq ft home. The builder installed a 13 seer 3.5 Ton Lenox HVAC system. The system worked but struggled for 9 years. Contacted a few AC people and Trilogy AC had a better price for a Carrier 16 seer 5 ton system. Install took 7 hours. They were very professional, very careful of the yard and house. They cleaned everything up. New system was installed even better then the builder. Everything is perfectly leveled and secured properly. Sealing the areas around the furnace looked like art work. It was not slapped on and left. Very clean install!
Definitely recommend Trilogy AC.
Lia Bott
4 months ago
I was so thankful to Trilogy for coming so quickly to help with my grandma's A/C issues. They weren't pushy, and I could tell they had our best interests in mind when it turned out to be a small issue!
Miguel Licarte
4 months ago
Great company, great people from salesman, technician to front office.
Ehulises Rodriguez
4 months ago
Great company , quick and fast service
Diane Patrick
4 months ago
Great job!
Ana Padilla
5 months ago
Muy buen servicio
Richard R Theander
5 months ago
I scheduled an HVAC tuneup. Efram alerted me of his arrival and confirmed my system is ready to handle Texas summer.
david heflin
5 months ago
On time and did a great job.
Darwin Petaway
6 months ago
Great customer service from start to finish! Also great follow up to make sure the installation was completed properly!
Delmer Caceres
6 months ago
Excelente servicio lo recomiendo 100% fueron muy amables en cuanto el servicio del técnico como la instalación de A/C la persona quien nos ayudó con el financiamiento nos ayudó con mucha paciencia y hoy estamos felices con nuestro sistema de aire acondicionado y calefacción gracias por todo 100% recomendaciones
Elv LOP
6 months ago
Great fast reliable service and they called back a couple of days after installation just to make sure everything was working properly
Jenny Azocar
6 months ago
They came out and fixed the problem but somehow something was missed so they came out the following day and got it fixed. They were prompt in response and professional. Recommend this place for your a/c needs.
Jack Simmons
6 months ago
Trilogy did an excellent job of replacing my HVAC with a new system. They did in d everything that they said they were going to do. I would highly recommend Trilogy if you need HVAC service. They are excellent
at their craft.
Pilar Altamirano
7 months ago
Muy buena comunicación y puntualidad.
Gran detalle que mi esposo es alérgico, y sufrió mucho después de la instalación.
Y también al final dejaron todo sucio después de instalar las parrillas y algunos plásticos.
Robert Pitre
7 months ago
I call them They took the time and went over different options with me had my system
the nextday and their crew did good job installing and cleaning up afterwards
Steve Bouchillon
8 months ago
Trilogy AC cooling and heating did a wonderful job at my residence replacing the condensing unit and the a coil drainage tray and building all the duct work I would highly recommend them for your AC and heating needs for your home they arrived a little later than scheduled but stays late to finish the job took them 8 hours and five of those hours were in an attic that was 120°
Felipe Castro Lozano
9 months ago
Maravillosa atencion, muy eficientes, mi opinion la mejor del mundo,estoy totalmente satisfecho
leslie luna
9 months ago
Had an AC installation , they were quick and hardworking with great customer service . Thanks
Ricky Bobby
9 months ago
We have been using Trilogy since our time in the office. They have always taken care of us, and told us what we needed without just telling us something to sell a service.
Andrés osorio Oficial
10 months ago
Muy recomendado.
Claude Hedspeth
10 months ago
The rep was knowledgeable and understood our situation. In the end it was the financing options which ended our participation and they simply couldn’t get us a financier.
Adrian Gengo
11 months ago
Pascal came after hours and got the problem fixed for my family. He showed me everything he was doing and walked me through all options. I highly recommend Trilogy AC!
Lesvia Valdez
11 months ago
Excellent communication
Kevin Wallace
11 months ago
Technician did great on repair.Very timely experience on getting system fixed.My only issue is I pointed out what was more than likely wrong with system and to be charged amount I was with no itemized receipt.Seems like no transparency on parts and labor.I'm a Shop Foreman in the car business and our customers expect that kind of treatment !
Christian Ramirez
11 months ago
I highly recommend Trilogy AC Cooling and Heating
They were very professional and did an amazing job replacing our unit. They took time to answer all our questions and made sure our system was functioning correctly
Shelly Thornton
11 months ago
Efrain, I can't thank you enough for your service today! As always, Trilogy's great customer service was over the top, I called them with a concern and they sent someone out right away and took care of it. Efrain found the issue and not only did he take care of it right away, he went above and beyond and did a little TLC and maintenance and was first class!
Thank you so much for actually caring about your clients!
Randy Muñiz
12 months ago
Muy buen servicio y calidad en su trabajo
Jorge Luis Leon Capote
1 year ago
Excellent
BENJAMIN GIFFORD
1 year ago
Great communication and work quality. Very prompt and attentive. Highly recommend for HVAC replacement.
Consuelo Medina
1 year ago
The technicians were very professional and helpful took their time answering all my questions and I would definitely refer your company to all my friends and family
Thank you so much for your service
Carlos Lopez
1 year ago
Personnel was very friendly and helpful, he performed the process very well. I would recommend Trilogy without a doubt.
Joseph Iglesias
1 year ago
Excelente servicio. Muy agradecido por toda la ayuda brindada y el trabajo excelente realizado en mi hogar. 5/5 mi calificacion
Darcie Le Boff
1 year ago
They don't know what they are doing. Three visits, $80 each just to show up, and my ac still doesn't work. What kind of heartless jerk keeps playing games in August?
Jose Carrizales
1 year ago
Ricardo Lozano sold it very professional. And he already checked up on us making sure everything was running good. Also the guys that installed everything very professional and made sure I was happy with everything. It was really hot that didn't stop them from getting it done. Had a great experience all the way around with you guys. Thanks so much!!!
Martin Rodriguez
1 year ago
Professional service
kenya p
1 year ago
Timely & professional 👍🏾✊🏾💯
Gina Queirolo
1 year ago
Excellent customer service starting with the lady at the office and the technician work and ethics, he was awesome!